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02/05/07

Capscan Web-enables CRM Application with GO-Global from GraphOn


Server-centric solution saves time and money while eliminating downtime and retraining
Category: General

Server-centric solution saves time and money while eliminating downtime and retraining.

 

SANTA CRUZ, CA, USA – February 5, 2007 – GraphOn Corporation (OTCBB: GOJO.OB), a leading developer of application publishing and Web-enabling solutions, today announced that UK-based Capscan Ltd has deployed the company’s GO-Global server-based computing solution to instantly and cost-effectively Web-enable its use of the ACT! customer relationship management (CRM) application.

 

Capscan is a leading supplier of international address management software solutions headquartered in London. The company relies on ACT! from Sage Software to access contact and customer information, manage and prioritize activities, and track and improve business relationships.

 

“With a satellite office in Manchester and sales personnel working away from the office on a regular basis, we needed to find a solution that would allow us to access our ACT! application without having to take along remote copies which inevitably are not synchronized regularly,” said Capscan Operations Manager Ian Spring. “One option was to upgrade to a newer, Web-based version of ACT!, but such a move would have been cost-prohibitive and would have involved substantial downtime and re-training issues.”

Instead, Capscan turned to GraphOn for a fast, simple, and affordable solution. The GO-Global application delivery solution provides instant Web-enabled access to centrally-running Windows applications from any location, platform and operating system. It provides outstanding performance, even over dial-up lines and high-latency Internet connections. GO-Global eliminates the need to modify applications for the Web or deploy complex infrastructure such as Microsoft Windows Terminal Services or Citrix.

“Capscan now runs ACT! on their central Windows 2003 Server along with the GO-Global server software,” explained Mark Jenkin, GO-Global Channel Director at Global Software Distribution Services Ltd, one of GraphOn’s EMEA distributors. “Local and remote users, which include sales account managers, administrative, marketing and technical staff, access ACT! from a variety of desktop and laptop computers running operating systems such as Windows XP Professional, Windows XP Home, Windows 2000 – and even a few running Windows 98 SE.”

 

To access the centralized application, each user simply runs a very small GO-Global thin client which is totally invisible. ACT! looks and feels exactly the same as if it were running locally.

 

“Performance of ACT! has been significantly improved when used through GO-Global compared to a local client installation,” continued Spring. “It is also a far more stable solution than having ACT! client installations.”

GO-Global utilizes GraphOn’s patented RXP protocol which is much faster and offers vastly improved data compression than other solutions. By only publishing the application’s GUI over the network, and not the entire desktop, RXP provides near LAN-like performance, even over low-bandwidth connections.

“GraphOn has provided the best value for our company while requiring a minimal amount of disruption during implementation,” concluded Spring. “GO-Global has allowed us to retain our existing CRM solution, meaning a savings in upgrade costs, downtime and retraining resources, all of which would have been critical issues had we upgraded to a Web-based CRM application.”

 

 

About Capscan
Capscan Ltd is a leading supplier of international address management solutions and data integrity services. The company has more than 1,800 customers worldwide across a wide range of commercial and public sectors. In the UK alone, there are more than 140 different government departments, agencies and local authorities using Capscan products or services. Private sector customers include leading blue chip companies as well as small- to medium-sized businesses. For more information, visit www.capscan.com or call +44.20.7428.1255.

 

 

About GraphOn
For over a decade, GraphOn has been an innovator of cost-effective, advanced solutions that help customers access applications from anywhere. GraphOn’s high-performance software provides fast remote access, cross-platform connectivity, and a centralized architecture delivering dramatically lower cost of ownership. The company’s solutions run under Microsoft (MSFT) Windows, Linux, and UNIX, including Sun (SUNW) Solaris, IBM AIX, Hewlett-Packard (HPQ) HP-UX, and more. For more information, call 1.800.GRAPHON in the USA, +44.1344.668534 in Europe, or visit www.graphon.com.